Change the direction of organizer data synchronization for a user account

  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name of the user account.
  5. Click Edit user.
  6. In the Message configuration section, click Default configuration.
  7. On the Organizer data synchronization tab, for each type of organizer data, in the Synchronization type drop-down list, perform one of the following actions:
    • To synchronize data from BlackBerry Business Cloud Services to a BlackBerry device only, click Server to Device.
    • To synchronize data from the device to BlackBerry Business Cloud Services only, click Device to Server.
    • To synchronize data from the device to BlackBerry Business Cloud Services and from BlackBerry Business Cloud Services to the device, click Bidirectional.
  8. Click Continue to user information edit.
  9. Click Save all.