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Subscriber access methods

Note: Depending on the permissions that your administrator has assigned to you, some features or options might not be available.

Subscribers can access their BlackBerry Internet Service account in the following ways:

Automatic login using BlackBerry ID: By default, this feature is turned on for all new subscribers who create a BlackBerry Internet Service account on a BlackBerry smartphone that is running BlackBerry 7. The BlackBerry Internet Service automatically logs the subscriber in to their BlackBerry Internet Service account using the BlackBerry ID that the subscriber used to set up their smartphone.
By default, this feature is turned on for existing BlackBerry Internet Service subscribers that upgrade to BlackBerry 7 smartphones. The BlackBerry Internet Service prompts subscribers that upgrade to BlackBerry 7 to activate email service on the new smartphone by entering the passwords for the email addresses they have added to the smartphone.
Automatic login: By default, this feature is turned on for all new subscribers with BlackBerry 6 or earlier installed on their smartphone. Automatic login provides subscribers with direct access to their BlackBerry Internet Service account from the email setup application and from the browser on the smartphone.
User name and password: Subscribers access their BlackBerry Internet Service account using a browser on a computer by logging in with a user name and password. Subscribers with a user name and password are automatically logged in to their BlackBerry Internet Service account from the email setup application or using the browser on the smartphone.

Using the BlackBerry Internet Service administration website, you can create a user name and password for subscribers that currently use automatic login. Subscribers are prompted to validate any email addresses they have added the next time they access the BlackBerry Internet Service.

Note: Subscribers who create a BlackBerry Internet Service account on a smartphone with BlackBerry 7 installed on it cannot access their BlackBerry Internet Service account using a browser on a computer. Existing user name and password subscribers who upgrade to BlackBerry 7 can continue to access their BlackBerry Internet Service account by logging in to it using a browser on a computer.