Delete all smartphone data and deactivate services
If your BlackBerry
smartphone is misplaced or stolen, you can delete the data on the smartphone and deactivate all services, such as email messaging and data synchronization. Depending on your organization's security policies, you might not be able to delete data and deactivate services.
- On the Home tab, click Secure a Lost Device.
- Click Delete all device data and disable device.
- Click Yes.
After you finish: If you recover your smartphone, you
can activate the services again by either connecting your smartphone to your computer using a USB cable or by creating an activation password so that you can activate your smartphone over the wireless network.