Update the template for the device compliance notification
You can use the BlackBerry Device Service to automatically send an email message, a device notification, or both, to users when their device does not comply with your organization's requirements. The template includes default text but you can update the text. In the body of the email message, you can advise users about the compliance issue and the consequences if they do not address it.
- In the BlackBerry Administration Service, on the Devices menu, expand Device settings.
- Click Compliance notifications.
-
To update one or both of the email message and device notification templates, click
Edit notification and complete one of the following
tasks:
Task
Steps
Update the email notification template
- On the Email notification tab, in the Subject field, update the default text if necessary.
- In the
Message field, update the
default text if necessary. You can use any of the
following variables in the body text:
- %DevicePIN%
- %DeviceModel%
- %ComplianceRule%
- %ComplianceAction%
Update the Device notification template
- On the Device notification tab, in the
Notification field, update
the default text if necessary. You can use any of
the following variables in the body text:
- %ComplianceRule%
- %ComplianceAction%
- Click Save all.