Select an enforcement action for devices that are not in compliance
For devices running a BlackBerry 10 OS version that is 10.2.1 or later, you can use device compliance rules to help enforce your organization's requirements.
- In the BlackBerry Administration Service, on the Devices menu, expand Device settings.
- Click Compliance rules.
- Click Integrity Alert.
- Click Edit rule.
-
In the Enforcement action drop-down list, select one of the
following actions when user accounts do not meet your organization's
requirements:
Task
Steps
Apply no enforcement action. - Select None.
- Click Save all.
Automatically send an email message, a device notification message, or both to users that advises them of a compliance issue and of the consequences.
- Select Prompt for compliance.
- In the Prompt
method drop-down list, select the type
of message that you want the BlackBerry Device Service to send. The message body comes from the
compliance notification template, which you can
update. Do one of the following:
- To send an email message and a device notification message, select Email and notification.
- To send an email message, select Email.
- To send a device notification message, select Notification. Users can view the notification on the device.
- In the Total number of prompts field, specify the number of times an email message or a device notification message should be sent before the required action is enforced.
- In the Prompt interval field, specify the time between prompts.
- In the Prompt interval units field, select the interval units in minutes, hours, or days.
- In the Action after final
prompt drop-down list, select the
action that you want the BlackBerry Device Service
to take when the prompt period expires. For example,
if the prompt count is three and the prompt interval
is 10 minutes, the prompt period expires after 30
minutes. Do one of the following:
- If you do not want to choose any options, select None.
- To block users from accessing your organization's resources and applications from their device, select Quarantine. Data and applications are not deleted from the device.
- To delete your organization's data from the device, select Delete only the organization data.
- To delete all data from the device, select Delete all device data.
- Click Save all.
Block users from accessing your organization's resources and applications from their device.
- Select Quarantine. Data and applications are not deleted from the device.
- Click Save all.
Delete your organization's data from the device. The user receives an email explaining that the data was deleted as the result of a compliance violation. - Select Delete only the organization data.
- Click Save all.
Delete all data from the device. The user receives an email explaining that the data was deleted as the result of a compliance violation. - Select Delete all device data.
- Click Save all.