The license response file could not be uploaded

In BlackBerry Management Studio, this error message appears when you try to activate licenses using file-based activation.

Possible cause

The MAC address in the license response file that you selected does not match the MAC address of the licensing server.

Possible solution

Perform one of the following actions:

• If you have more than one license response file, select the .bin file that contains the MAC address of the licensing server. To verify the MAC address of the licensing server (host ID), select the host ID activation method.
• To generate a new license challenge file and obtain a new license response file, repeat the steps for file-based activation.