Change the name of the BlackBerry Administration Service pool

When you change the name of the BlackBerry Administration Service pool, you must synchronize all BlackBerry Administration Service instances with the pool name in the BlackBerry Configuration Database.

Before you begin: If you want to configure a BlackBerry Administration Service pool using DNS round robin, create the DNS records that represent the BlackBerry Administration Service instances in the pool, where each DNS record contains the IP address of an instance.
  1. On a computer that hosts a BlackBerry Administration Service instance, open the BES10 Configuration Tool.
    If a Windows message appears and requests permission to make changes to the computer, click Yes.
  2. On the BlackBerry Administration Service Pool tab, in the Pool name field, type the new pool name.
  3. Click OK.
  4. In the Windows Services, restart the BlackBerry Administration Service services.
  5. On a computer that hosts another BlackBerry Administration Service instance, open the BES10 Configuration Tool.
    If the BES10 Configuration Tool is already open, close it and then open it again.
  6. On the BlackBerry Administration Service Pool tab, click Synchronize.
  7. Click OK.
  8. In the Windows Services, restart the BlackBerry Administration Service services.
  9. Repeat steps 5 to 8 for each BlackBerry Administration Service instance in the pool.
After you finish: Import the SSL certificate again to use the new pool name that you specified. See Import a new SSL certificate into the web keystores.