Creating a shared network folder for distributing apps to devices

You can use the BlackBerry Device Service to install and manage work apps in the work space on devices. Work apps can only access work data and interact with other work apps.

A work app can be either an internal app or a public app available from the BlackBerry World storefront. You can add an internal app to the BlackBerry Device Service by specifying the .bar file using the BlackBerry Administration Service. The BlackBerry Device Service then adds the internal app to your organization’s shared network folder.

You can specify the internal work apps that you want to install, update, or remove, and you can specify whether internal apps are required or optional on devices. You can also specify the BlackBerry device models that support an internal app so that the app is installed only on compatible devices. If you specify that an app is required, the app is automatically installed on the device and the user cannot remove it.

When you configure required and optional apps for devices using the BlackBerry Device Service, the BlackBerry Device Service adds the apps to the shared network folder that you specified (<drive>:\<shared_network_folder>\AppLoader). The BlackBerry Administration Service must access the shared network folder to store application files and install apps on devices. Do not add application files directly to the shared network folder or make changes to the files that the BlackBerry Administration Service stores in the shared network folder.

You also use the shared network folder to store the work space wallpaper that the BlackBerry Device Service sends to devices, and to store trusted root and server certificates that the BlackBerry Device Service sends to devices so that the devices can trust server certificates when making connections to work networks and servers. Work space wallpaper is stored in <drive>:\<shared_network_folder>\Shared\Wallpapers and certificates are stored in the appropriate folder in <drive>:\<shared_network_folder>\Shared\Certificates.

This guide provides instructions for how to create and specify the shared network folder that you want the BlackBerry Administration Service to use to store and distribute apps. For more information about using the BlackBerry Administration Service to distribute apps to BlackBerry devices, visit docs.blackberry.com/BES10 to read the BlackBerry Device Service Advanced Administration Guide.