Change how the BlackBerry Controller restarts a BlackBerry Device Service component
By default, the BlackBerry Controller restarts a BlackBerry Device Service component if it stops responding.
- On the computer that hosts the BlackBerry Device Service component that you want to change, open the Windows Registry Editor.
- Navigate to HKEY_LOCAL_MACHINE\Software\WOW6432Node\Research In Motion.
- Perform any of the following tasks:
Task
Steps
Change how the BlackBerry Controller restarts the BlackBerry MDS Connection Service.
- Expand BlackBerry Enterprise Server.
- Click MDS.
- Double-click the DWORD value that is named RestartOnCrash.
- In the Value data field,
perform one of the following actions:
- To prevent the BlackBerry Controller from restarting the BlackBerry MDS Connection Service if the service stops responding, type 0.
- To permit the BlackBerry Controller to restart the BlackBerry MDS Connection Service if the service stops responding, type 1.
Change how the BlackBerry Controller restarts the Enterprise Management Web Service.
- Expand BlackBerry Enterprise Server.
- Click EMWS.
- Double-click the DWORD value that is named RestartOnCrash.
- In the Value data field,
perform one of the following actions:
- To prevent the BlackBerry Controller from restarting the Enterprise Management Web Service if the service stops responding, type 0.
- To permit the BlackBerry Controller to restart the Enterprise Management Web Service if the service stops responding, type 1.
Change how the BlackBerry Controller restarts the BlackBerry Router.
- Expand BlackBerry Enterprise Server.
- Click Router.
- Double-click the DWORD value that is named RestartOnCrash.
- In the Value data field,
perform one of the following actions:
- To prevent the BlackBerry Controller from restarting the BlackBerry Router if the service stops responding, type 0.
- To permit the BlackBerry Controller to restart the BlackBerry Router if the service stops responding, type 1.
- Click OK.