Regenerate the system credentials for the BlackBerry Administration Service
The
setup application generates the system credentials for the BlackBerry Administration Service during the installation process. The BlackBerry Administration Service uses the system credentials when it communicates with the BlackBerry Device Service components. If you suspect that the system credentials are
compromised, you can generate new system credentials on the database server.
Before you begin: Verify that
you have database owner permissions for the BlackBerry Configuration Database.
- On each computer that hosts a BlackBerry Administration Service instance, in the Windows Services, stop the BlackBerry Administration Service services.
- On the database server, in the BlackBerry Configuration Database, run the following SQL statement: DELETE from BASTraits WHERE PlugInId=8 AND TraitId=0.
- On each computer that hosts a BlackBerry Administration Service instance, in the Windows Services, start the BlackBerry Administration Service services.