How BES10 Cloud chooses which connection profile to assign

Only one Exchange ActiveSync profile and one proxy profile can be assigned to each user account. BES10 Cloud uses the following rules to determine which Exchange ActiveSync profile or proxy profile to assign to a user account:

• An Exchange ActiveSync profile or proxy profile assigned to a user account directly takes precedence over a profile of the same type assigned indirectly by group.
• If a user is a member of multiple groups that have different Exchange ActiveSync profiles or proxy profiles, BES10 Cloud uses the profile ranking that you specify. For more information, see Rank profiles.