BES10_Cloud logo
 

Managing profiles

In the Policies and Profiles library, you can manage the profiles that your organization uses. You can rank profiles, view information about a profile, remove a profile from users or groups, change profile settings, or delete a profile.

Rank profiles

You can rank Exchange ActiveSync profiles, proxy profiles, compliance profiles, and activation profiles. When a user is a member of multiple groups that have different profiles of the same type, BES10 Cloud uses the ranking that you specify to determine which profile to assign to the user account.

  1. On the menu bar, click Policies and Profiles.
  2. In the left pane, expand the profile type.
  3. Click Rank <profile_type> profiles.
  4. Use the arrows to move profiles up or down the ranking.
  5. Click Save.

View a profile

In the Policies and Profiles library, you can view the following information about a profile:

  • Settings common to all device types and settings specific to each device type
  • List of users assigned the profile and number of users assigned the profile (indirectly and directly)
  • List of groups assigned the profile and number of groups assigned the profile
  1. On the menu bar, click Policies and Profiles.
  2. In the left pane, expand the profile type.
  3. Click the name of the profile that you want to view.

Remove a profile from users or groups

If you assigned a profile to users directly, you can remove the profile from users. If you assigned a profile to users indirectly by group, you can either remove the profile from the group or remove users from the group. When you remove a profile from groups, the profile is removed from every user that belongs to the selected groups.

  1. On the menu bar, click Policies and Profiles.
  2. In the left pane, expand the profile type.
  3. Click the name of the profile that you want to remove from users or groups.
  4. Perform one of the following tasks:

    Task

    Steps

    Remove a profile from users
    1. Click the Assigned to users tab.
    2. If necessary, search for users.
    3. Select the users that you want to remove the profile from.
    4. Click Remove from user.

    Remove a profile from groups
    1. Click the Assigned to groups tab.
    2. If necessary, search for groups.
    3. Select the groups that you want to remove the profile from.
    4. Click Remove from group.

Change profile settings

  1. On the menu bar, click Policies and Profiles.
  2. In the left pane, expand the profile type.
  3. Click the name of the profile that you want to change.
  4. Click the edit icon.
  5. Make changes to any common settings.
  6. Make changes on the appropriate tab for each device type.
  7. Click Save.
After you finish: To change the profile ranking, see Rank profiles.

Delete a profile

When you delete a profile, the profile is removed from every user that it is assigned to. To delete a profile that is associated with other profiles, you must first remove all existing associations. For example, before you can delete a proxy profile that is associated with a VPN profile and a Wi-Fi profile, you must change the associated proxy profile value in both the VPN profile and the Wi-Fi profile.

  1. On the menu bar, click Policies and Profiles.
  2. In the left pane, expand the profile type.
  3. Click the name of the profile that you want to delete.
  4. Click the delete icon.
  5. Click Delete.
Last updated: 2014-02-21
©2014 BlackBerry. All Rights Reserved. | Glossary | Legal notice