Add a user account
You can add a user account to the BlackBerry Enterprise Server, assign a BlackBerry
device to a user account and activate the BlackBerry
device. The user account must exist on your organization's messaging server.
Before you begin: If required, create a group of user accounts so that you can manage user accounts that are similar.
- In the BlackBerry Administration Service,
on
the BlackBerry solution management menu, expand User.
- Click Create a user.
- Search for a user account.
- Select the check box beside the display name for the user account.
- Click Continue.
- If your organization's environment includes multiple BlackBerry Enterprise Server
instances, select the BlackBerry Enterprise Server that you want to add the user account to.
- If groups exist in the Available groups
list, click at least one group that you want to add the user account to.
- Click Add.
- To select an activation option, perform one of the following actions:
Option
|
Step
|
|---|
Specify an activation password for the user account.
|
- Click Create a user with activation password.
- In the Set activation password, section, type and confirm an activation password. The password must not contain special characters. Some BlackBerry
devices do not support special characters and do not unlock when a user types a password that contains special characters.
- In the Password expiration (hours) field, type the amount of time, in hours, that you want to elapse before the activation password expires.
- Click Create user.
|
Generate an activation password for the user account automatically.
|
Click Create a user with generated activation password.
|
Activate the user account without using an activation password.
|
Click Create a user without activation password.
|
