View the status of a job

After you assign a software configuration to user accounts or change an existing software configuration that you assigned to user accounts, the BlackBerry Administration Service creates a job to deliver BlackBerry Device Software, BlackBerry Java applications, or application settings to BlackBerry devices. If you assign an IT policy to user accounts or change an existing IT policy, a job sends the IT policy changes to BlackBerry devices. You can view the status of a job to determine if it is ready to run, currently running, completed, or completed with task failures.
  1. In the BlackBerry Administration Service, on the Devices menu, expand Deployment jobs.
  2. Click Manage deployment jobs.
  3. Search for a job.
  4. In the search results, in the Status column, view the status of the job.
  5. To view more information about a job or to change a job, click the ID of the job.