Permit a user to override the Enterprise Service Policy

Before you begin: Turn on the Enterprise Service Policy.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. Click the display name for the user account.
  5. Click Edit user.
  6. On the Component information tab, in the BlackBerry Enterprise Server information section, in the Enterprise service policy override drop-down list, click Yes.
  7. Click Save All.