Configure the Enterprise Service Policy

By default, when you turn on the Enterprise Service Policy, all BlackBerry devices that you activated can access the BlackBerry Enterprise Server. You must configure the Enterprise Service Policy to specify the BlackBerry devices that you want to access the BlackBerry Enterprise Server. To add a new BlackBerry device to the BlackBerry Enterprise Server, you must add the PIN for the BlackBerry device to the Enterprise Service Policy before a user can activate the BlackBerry device.
Before you begin: Turn on the Enterprise Service Policy.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.
  2. Click BlackBerry Enterprise Server.
  3. Click Edit component.
  4. In the Enterprise Service Policy section, in the Allowed drop-down lists, click Yes for each BlackBerry device model that you want to permit to access the BlackBerry Enterprise Server.
  5. To add a new BlackBerry device, on the Add new allowed PINs tab, in the New allowed PINs field, type the PIN for the BlackBerry device. Click the Add icon.
  6. To remove a BlackBerry device from the list, on the Remove existing allowed PINs tab, search for the PIN for the BlackBerry device. In the search results, select the PIN for the BlackBerry device.
  7. Click Save All.
Last updated: 2012-09-17
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