Preparing a device for redistribution to a new user

You can prepare a BlackBerry device for redistribution to a new BlackBerry device user by performing one of the following actions:

  • use the security options on the device to permanently delete all user data
  • connect the device to the BlackBerry Administration Service and delete all user data from the device permanently
  • connect the device to the BlackBerry Administration Service and delete all user data permanently and remove the BlackBerry Device Software

For more information about using the security options on the device to permanently delete all user data, see the user guide for the device.

After the new user receives the device, you must activate it.