Create instructions for how users can request BlackBerry Device Software updates from the wireless service provider

You can create update instructions for BlackBerry device users so that they can request BlackBerry Device Software updates over the wireless network from the wireless service provider.
  1. Create an email message that includes the following instructions:
    • On the BlackBerry device, in the Options menu, click Advanced Options. Click Wireless Upgrade. Complete the instructions on the screen.
    • Do not remove the battery from the BlackBerry device until the update process completes.
    • If prompted, type the BlackBerry device password.
  2. Send the email message.
Last updated: 2012-09-18
©2012 Research In Motion Limited. All Rights Reserved.