Turn off email message forwarding when a user connects a BlackBerry device to a computer

To manage network resources and control the number of email messages on a user's BlackBerry device, you can turn off email message forwarding when a user's BlackBerry device is connected to the user's computer using a USB connection.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the name of the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. In the Email services settings section, in the Redirect when in cradle drop-down list, click No.
  8. Click Continue to user information edit.
  9. Click Save all.
Last updated: 2012-09-18
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