There is a problem with this website's security certificate

Possible cause

The browser displays this error message when you try to navigate to the BlackBerry Administration Service using Windows Internet Explorer 8 or later.

Possible solution

Add the web address for the BlackBerry Administration Service to the list of trusted web sites in Windows Internet Explorer, and install the certificate for the BlackBerry Administration Service in the certificate store of your computer.

1. In Windows Internet Explorer, navigate to the BlackBerry Administration Service console.
2. Click Continue to this website (not recommended).
3. On the Tools menu, click Internet Options.
4. On the Security tab, click Local Intranet.
5. Click Sites.
6. Click Add to add the console to the list of trusted websites.
7. Click Close.
8. Click OK.
9. In the browser window, on the toolbar, click Certificate Error.
10. Click View certificates.
11. Click Install certificate. The Certificate Import Wizard opens.
    1. In the Certificate Store dialog box, click Place all certificates in the following store.
    2. Click Browse.
    3. Click Trusted Root Certification Authorities.
    4. Click OK.
12. Close and reopen the browser.