System requirements: Browser for BlackBerry Business Cloud Services

Item

Requirement

Browser

  • Windows Internet Explorer 8.0
  • Mozilla Firefox 3.6
  • Safari 4 for Mac
  • Google Chrome 4

Browser settings for Windows Internet Explorer

To support browser access, configure the following settings:
  • Language preferences configured to display encoded web pages
  • Microsoft hotfix 955839 installed on the users' computers to make sure the correct time zones are displayed
  • The following settings turned on to support Microsoft ActiveX:
    • Automatic prompting for Microsoft ActiveX controls
    • Download signed Microsoft ActiveX controls
    • Run Microsoft ActiveX controls and plug-ins
    • Script Microsoft ActiveX controls marked safe for scripting
  • Support for JavaScript
  • Cookies turned on
  • Support for TLS or SSL
  • The SSL certificate installed to permit trusted connections to the BlackBerry Administration Service
  • If using Windows Vista, the BlackBerry Administration Service web address added as a trusted website and Enable protected mode cleared

Browser settings for Firefox, Safari, and Google Chrome

To support browser access, configure the following settings:
  • Support for JavaScript
  • Cookies turned on
  • Support for TLS or SSL
  • To permit trusted connections to the BlackBerry Administration Service, the SSL certificate installed