Resend an IT policy to a device manually

  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. On the Policies tab, in the Resolved IT policy name section, click the name of the policy.
  6. Click Resend IT policy to a device.