Activation passwords

BlackBerry Business Cloud Services activates a BlackBerry device over the wireless network using the wireless activation authentication protocol and an activation password that is specific to the user account that is associated with the device.

Item Description

character support

Activation passwords can include any type of character.

security

Wireless activation is designed so that short activation passwords do not compromise the security of the protocol.

You must distribute the activation password to the authenticated user securely. If the user receives the activation password, but does not activate the device on BlackBerry Business Cloud Services, a potentially malicious user who can access the activation password can connect another device to BlackBerry Business Cloud Services and assume the identity of the intended user.

When a user activates a device on BlackBerry Business Cloud Services, the activation password becomes inactive and a potentially malicious user cannot reuse it to activate another device.

If a user receives an activation password, you cannot generate a new activation password for the user until the activation password expires. An activation password expires after 48 hours by default. You can configure an activation to password expire earlier than the default value of 48 hours.

password validity

An activation password is no longer valid if any of the following events occur:
  • the user does not activate the device on BlackBerry Business Cloud Services before the password expires
  • the user types the activation password incorrectly five consecutive times
  • BlackBerry Business Cloud Services activates a device using the activation password