Managing user accounts

You can move user accounts from one group to another and you can delete user accounts from BlackBerry Business Cloud Services.

If you change a user's display name in their email account, BlackBerry Business Cloud Services should update the user account within 15 minutes of when the change occurs. If you move a hidden email account that does not appear in the contact list, you must update the user account that is associated with BlackBerry Business Cloud Services manually. You can reload the user account information to display the most up-to-date information on the screen.

When you delete a user account, all of the user account information is deleted from BlackBerry Business Cloud Services.