Managing access to remote message data
Prevent a user from checking the availability of meeting participants on the BlackBerry device
By default, when a BlackBerry®
device user creates a meeting request
, the BlackBerry
device user can check to see if a potential participant is available. You can turn this feature off if you want to minimize the resource impact of the BlackBerry® Enterprise Server
on your organization's messaging server.
Before you begin: If your organization's environment includes Microsoft® Exchange 2007, configure the system public folder’s Schedule + Free Busy properties. For more information, visit www.microsoft.com to read article 397221(EXCHG.80) and article 691120(EXCHG.80).
- In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component View > Email.
- Click the name of the BlackBerry Enterprise Server instance or BlackBerry Enterprise Server pair that you want to change.
- Click Edit instance.
- On the Messaging tab, in the Messaging Options section, change Free busy lookup turn on to False.
- Click Save All.
- Restart the BlackBerry Enterprise Server using one of the following methods:
- If you want to change a BlackBerry Enterprise Server instance, on the Instance information tab, click Restart instance.
- If you want to change a BlackBerry Enterprise Server pair, click one of the instances, and on the Instance information tab, click Restart instance. Repeat this step for the other instance in the pair.
- In the Windows® Services, restart the BlackBerry Dispatcher.
- Repeat step 2 to step 6 for each BlackBerry Enterprise Server instance that you want to turn off the feature for.
After you finish: To allow the user to check the availability of a potential meeting participant, in the Messaging Options section, change Free busy lookup turn on
to True.
Click Save all. Restart the BlackBerry Enterprise Server.
Prevent a user from searching for remote email messages using a device
You can prevent BlackBerry® device users from searching with their devices
for remote email messages that are located on the messaging server.
Before you begin: You must turn on wireless email reconciliation.
- In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email.
- Click the name of the BlackBerry Messaging Agent instance that you want to prevent a device user from searching for remote email messages.
- Click Edit instance.
- On the Messaging tab, in the Messaging options section, in the Remote search turned on drop-down list, click False.
- Click Save all.
- On the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Enterprise Server.
- Click the name of the BlackBerry® Enterprise Server instance or BlackBerry Enterprise Server pair that is associated with the email instance that you want to prevent a device user from searching for remote email messages.
- Restart the BlackBerry Enterprise Server using one of the following methods:
- If you are changing a BlackBerry Enterprise Server instance, in the Status list, click Restart instance.
- If you are changing a BlackBerry Enterprise Server pair, in the Status list for one of the instances in the pair, click Restart instance. Repeat this step for the other instance in the pair.
- In the Windows® Services, restart the BlackBerry Dispatcher.
- Repeat step 2 to step 8 for each BlackBerry Messaging Agent instance that you want to turn off remote searching for.
After you finish: To turn on the ability to search for remote messages, in the Messaging Options section, change Remote search turn on
to True.
Click Save all. Restart the BlackBerry Enterprise Server.