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Restarting BlackBerry Enterprise Server components

When you complete certain tasks, you need to restart one or more BlackBerry® Enterprise Server components. You restart the BlackBerry Enterprise Server components using the BlackBerry Administration Service or Windows® services.

BlackBerry Enterprise Server component	Component name in the BlackBerry Administration Service	Associated service in Windows Services
BlackBerry Messaging Agent, BlackBerry Controller, and BlackBerry Dispatcher	BlackBerry Enterprise Server	BlackBerry Controller and BlackBerry Dispatcher
BlackBerry Collaboration Service	Collaboration	BlackBerry Collaboration Service
BlackBerry Synchronization Service	Synchronization	BlackBerry Synchronization Service
BlackBerry Attachment Service	Attachment Service	BlackBerry Attachment Service
BlackBerry MDS Connection Service	MDS Connection Service	BlackBerry MDS Connection Service
BlackBerry Monitoring Service	–	BlackBerry Monitoring Service - Application Core BlackBerry Monitoring Service - Data Collection Subsystem BlackBerry Monitoring Service - Polling Engine
BlackBerry Router	–	BlackBerry Router
BlackBerry Policy Service	Policy	BlackBerry Policy Service
BlackBerry Administration Service	BlackBerry Administration Service	BlackBerry Administration Service - Application Server BlackBerry Administration Service - Native Code Container
BlackBerry Web Desktop Manager	BlackBerry Administration Service	BlackBerry Administration Service - Application Server BlackBerry Administration Service - Native Code Container

Restart a BlackBerry Enterprise Server component using the BlackBerry Administration Service

In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.
Expand the component that you want to restart.
Click an instance.
Click Restart instance.

Restart a BlackBerry Enterprise Server component using Windows Services

On each computer that hosts the BlackBerry® Enterprise Server component, in the Windows® Services, restart the services for the component.
If you want to restart all of the BlackBerry Enterprise Server components, you must restart the Windows Services in the following order:
- BlackBerry Administration Service - Application Server
- BlackBerry Administration Service - Native Code Container
- BlackBerry Mail Store Service
- BlackBerry Instant Messaging Connector
- BlackBerry MDS Connection Service
- BlackBerry Dispatcher
- BlackBerry Attachment Service
- BlackBerry Controller
- All of the remaining services for BlackBerry Enterprise Server components