Prerequisites: Switch to a new licensing server
- Verify that the BlackBerry Licensing Service is running on the current licensing server. If the licensing server is not available, you can still complete the switch.
- Visit www.blackberry.com/go/kbhelp to read KB34147. Follow the instructions for actions to perform outside of BlackBerry Management Studio. If you have not activated any licenses, this action is not necessary.
- Verify that at least two instances of the BlackBerry Licensing Service are installed in the domain.
- On the server that you want to switch to, in the Windows Services, start the BES10 - BlackBerry Licensing Service. Change the startup type to Automatic.
- Log in to the BlackBerry Account Center and release any server licenses stored by the BlackBerry Licensing Service. You can also contact BlackBerry support to release the server licenses. If you have not activated any licenses, this step is not necessary.