Claim a license order
If you purchased licenses from a BlackBerry partner,
you must use the BlackBerry Account Center to claim your licenses. The claim process gives you one or more
activation IDs that you can use to activate licenses in your organization’s domain.
If you purchased licenses from the BlackBerry Enterprise Store, you claim the licenses automatically during the purchase process. After your purchase is confirmed, you can view the activation IDs in the Licenses section of the BlackBerry Account Center.
- In a browser, navigate to www.blackberry.com/bbac and log in.
- On the menu bar, click Claims.
- In the Account drop-down list, select the account that you want to use. Click Next.
-
Verify your organization’s Ecode. Click
Next.
This step does not occur if you are claiming an order for the first time. - In the Claim Tag ID field, type the Claim Tag ID you received from a BlackBerry partner. Click Next.
- Review the order details. Click Next.
- Review and accept the various license agreements for your order. Click Next.
After you finish:
- When your claim is processed, you receive an email message with a link to the BlackBerry Account Center. Log in and click Licenses on the menu bar to view the activation IDs for your licenses. Each ID uses the format xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx, where each x is a letter or number.
- Prepare your organization’s licensing server. See Preparing the licensing server.
- For instructions for activating licenses, see Activating server licenses.