Add a user account
Before you begin:
- If you configured the Universal Device Service to connect to a company directory, you can add a user account directly from your organization's list of users. If you did not configure these settings, you can create local user accounts only.
- Update the template for the activation email message that you send to users when you add them to the Universal Device Service. You can send the activation email message to a user when you add the user, or at anytime after you add the user.
- In the left pane, beside All Users, click the + icon.
- In the Add a user window, perform one of the following tasks:
Task
Steps
Add a user account from the company directory.
If you have not configured the Universal Device Service to connect to a company directory, the Directory tab is not shown.
- On the Directory tab, search for a user account.
- In the Name drop-down list, select the user account.
- If you want to add the user account to a group, in the Group membership drop-down list, select a group.
- To specify whether the user will use a work or personal device, in the Device ownership drop-down list, select an option.
- Verify that the Administrator account check box is clear.
Create a local user account.
- Select the Local tab, and specify the details for the user account.
- If you want to add the user account to a group, in the Group membership drop-down list, select a group.
- To specify whether the user will use a work or personal device, in the Device ownership drop-down list, select an option.
- Verify that the Administrator account check box is clear.
- To specify device activation settings for the user account, in the Device Activation section, select Enable new device activations.
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Select one of the following options:
- Use directory password to allow the user to use the company directory password to activate a device.
- Specify an activation password to specify a password that the user must enter to activate a device.
- To specify when the activation password expires, select a time and date in the Activation expiration (date) and Activation expiration (time) fields. If you do not specify an expiration date and time, the activation password will never expire.
- To specify a maximum number of times that the user is allowed to activate the device before the device is locked, in the Maximum number of activations per device field, type a value.
- To specify a maximum number of devices that can be associated with the user account, in the Maximum number of devices to activate field, type a value.
- To specify the device platforms that are supported, select Permitted devices and select one or more platforms.
- To specify the device versions that are supported, in the drop-down list, select one or more versions.
- To send an email message to the user immediately after you save the user account, select Send activation email. The email message will contain the activation information that you specified in the activation email template. If you do not want the user to activatethe device with the default activation type, clear the Send activation email option and send the email after you apply the desired activation type to the user account.
- If you use custom variables, click the arrow beside Custom Variables and complete the fields.
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Do one of the following:
- To save the user account and create another user account, click Save & New.
- To save the user account, click Save.