Defining different types of administrators
You can use roles to specify the information that an administrator can view and the tasks that an administrator can perform in the BlackBerry Device Service. Each role consists of a set of permissions that are assigned to an administrator account. The permissions do not apply to the BES10 Configuration Tool tool.
You can use a preconfigured role or create a role to meet your organization's requirements. You can assign a role to an administrator account to manage permissions for a single administrator account or you can assign a role to a group to manage permissions for all of the administrator accounts in the group. If you assign a role to a user account, the user account becomes an administrator account.
You can assign multiple roles to an administrator account (both directly and by assigning the roles to the group that the administrator account belongs to). If you assign multiple roles to an administrator account, the administrator has all of the permissions that are turned on for each of the assigned roles.