Add roles to user accounts

You can add roles to user accounts to allow users to view information and perform tasks in the BlackBerry Administration Service. When you add a role to a user account, the account becomes an administrator account.

  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, select the check box for the user account.
  5. Click Add role.
  6. Perform one of the following actions:
    • To add one role to the user account, select the role and click Add.
    • To add more than one role to the user account, select multiple roles and click Add.
    • To add all of the roles to the user account, click Add all.
  7. Click Save.