BlackBerry Technical Support Services

Support is a key component of your Enterprise Mobility Management strategy. Implementing BlackBerry Enterprise Service 10 is easier than ever, but having a strategic support partner is still essential to assist you in delivering your mobility objectives. BlackBerry Technical Support Services offers a unique blend of technical expertise, rapid issue resolution and proactive, relationship-based support to help you realize the full potential of your multi-platform management infrastructure.

Care is the new technical support service level delivered as standard when you deploy BlackBerry Enterprise Service 10, providing 12 x 5 electronic access to BlackBerry experts for two named contacts, with a next business day response, as well as access to training, productivity and diagnostic tools. For customers looking for 24 x 7 telephone access, higher levels of support and optional services, BlackBerry Technical Support Services are available to tailor a solution that delivers the exact level of technical expertise, assistance, response and guaranteed resolution time that your business requires.

For more information visit blackberry.com/btss.