Enterprise solution comparison chart
This quick reference compares supported devices and features across BlackBerry Enterprise Service 10 version 10.2, BlackBerry Business Cloud Services, and BlackBerry Enterprise Server.
For the latest OS compatibility information visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Service 10 Compatibility Matrix.
Device support
Feature |
BlackBerry Enterprise Server 5.0 SP4 |
BlackBerry Business Cloud Services |
BlackBerry Enterprise Service 10 version 10.2 |
---|---|---|---|
Devices |
Supports devices running BlackBerry 7.1 and earlier |
Supports devices running BlackBerry 7.1 and earlier |
Supports:
|
Messaging and organizer data features
Feature |
BlackBerry Enterprise Server 5.0 SP4 |
BlackBerry Business Cloud Services |
BlackBerry Enterprise Service 10 version 10.2 |
---|---|---|---|
Messaging environments |
Supports:
|
Supports Microsoft Office 365 |
Supports messaging environments that support Exchange ActiveSync |
Email reconciliation |
|
|
* |
Contact lookup |
|
|
* |
Sent message reconciliation |
|
|
* |
Reconciliation of permanently deleted messages (hard delete) |
|
|
* |
Email messages with HTML and rich content |
|
|
* |
Remote email message lookup |
|
|
* |
Separate inbox for work and personal accounts |
|
|
* |
Synchronization of personal contact and email folders |
|
|
* |
Synchronization of organizer data (memos and tasks) |
|
|
Supports BlackBerry 10 devices, Android devices, and iOS devices only * |
Calendar synchronization |
|
|
* |
Ability to forward calendar entries |
|
|
* |
Calendar attachments |
|
|
Supports BlackBerry 10 devices only * |
*Supports synchronization between the devices and the messaging servers that support Exchange ActiveSync. On Android devices and iOS devices, functionality may be limited by device capabilities.
Activation features
Feature |
BlackBerry Enterprise Server 5.0 SP4 |
BlackBerry Business Cloud Services |
BlackBerry Enterprise Service 10 version 10.2 |
---|---|---|---|
Activation methods |
Supports wireless activation:
Supports wired activation using:
|
Supports wireless activation:
Supports wired activation using:
|
Supports wireless activation:
Supports wired activation for BlackBerry 10 devices and BlackBerry PlayBook tablets using:
|
*Requires App or specific data plan
Console support features
Feature |
BlackBerry Enterprise Server 5.0 SP4 |
BlackBerry Business Cloud Services |
BlackBerry Enterprise Service 10 version 10.2 |
---|---|---|---|
Administration console |
|
|
|
Administrative roles |
Limited to Microsoft Office 365 administrative roles |
|
|
Self-service console for device users |
|
|
|
Local user accounts |
|
||
Dashboard reporting |
|
||
Device detail reporting |
|
||
Languages |
Supports:
|
Supports:
|
Supports:
|
Security features
Feature |
BlackBerry Enterprise Server 5.0 SP4 |
BlackBerry Business Cloud Services |
BlackBerry Enterprise Service 10 version 10.2 |
---|---|---|---|
Enhanced encryption |
Supports:
|
Supports S/MIME on BlackBerry 10 devices and iOS devices only |
|
Separation between personal space and work space on the device |
|
|
|
Protection for lost and stolen devices |
|
|
|
IT policy rules |
|
|
|
Certificate enrollment for devices |
|
|
|
Configure TCP proxy to connect to the BlackBerry Infrastructure |
|
|
Application and browsing features
Feature |
BlackBerry Enterprise Server 5.0 SP4 |
BlackBerry Business Cloud Services |
BlackBerry Enterprise Service 10 version 10.2 |
---|---|---|---|
Intranet browsing |
|
|
|
App management |
|
|
|
App installation |
|
|
* |
Management of device operating system updates |
|
Supports BlackBerry 10 devices only * |
*Optional applications are made available on BlackBerry World for Work on BlackBerry devices. Mandatory and optional applications are made available in Work Apps and the BES12 Client on Android devices and iOS devices.
**Ability to allow or disallow device software updates using an IT policy only.
Unified communication and collaboration features
Feature |
BlackBerry Enterprise Server 5.0 SP4 |
BlackBerry Business Cloud Services |
BlackBerry Enterprise Service 10 version 10.2 |
---|---|---|---|
Instant messaging environments for work |
Supports:
|
Supports BlackBerry 10 devices only in the following
environments:
|
|
BlackBerry Mobile Voice System |
|
- BlackBerry Enterprise Server Feature and Technical Overview
- BlackBerry Enterprise Service 10 Product Overview