Enterprise solution comparison chart

This quick reference compares supported devices and features across BlackBerry Enterprise Service 10 version 10.2, BlackBerry Business Cloud Services, and BlackBerry Enterprise Server.

For the latest OS compatibility information visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Service 10 Compatibility Matrix.

Device support

Feature

BlackBerry Enterprise Server 5.0 SP4

BlackBerry Business Cloud Services

BlackBerry Enterprise Service 10 version 10.2

Devices

Supports devices running BlackBerry 7.1 and earlier

Supports devices running BlackBerry 7.1 and earlier

Supports:
  • BlackBerry 10 devices
  • BlackBerry PlayBook tablets
  • Android devices
  • iOS devices

Messaging and organizer data features

Feature

BlackBerry Enterprise Server 5.0 SP4

BlackBerry Business Cloud Services

BlackBerry Enterprise Service 10 version 10.2

Messaging environments

Supports:
  • Microsoft Exchange
  • IBM Domino
  • Novell GroupWise

Supports Microsoft Office 365

Supports messaging environments that support Exchange ActiveSync

Email reconciliation

*

Contact lookup

*

Sent message reconciliation

*

Reconciliation of permanently deleted messages (hard delete)

*

Email messages with HTML and rich content

*

Remote email message lookup

*

Separate inbox for work and personal accounts

*

Synchronization of personal contact and email folders

*

Synchronization of organizer data (memos and tasks)

Supports BlackBerry 10 devices, Android devices, and iOS devices only *

Calendar synchronization

*

Ability to forward calendar entries

*

Calendar attachments

Supports BlackBerry 10 devices only *

*Supports synchronization between the devices and the messaging servers that support Exchange ActiveSync. On Android devices and iOS devices, functionality may be limited by device capabilities.

Activation features

Feature

BlackBerry Enterprise Server 5.0 SP4

BlackBerry Business Cloud Services

BlackBerry Enterprise Service 10 version 10.2

Activation methods

Supports wireless activation:
  • Over the mobile network
  • Over your organization's Wi-Fi network
Supports wired activation using:
  • BlackBerry Administration Service
  • BlackBerry Desktop Software
  • BlackBerry Web Desktop Manager
Supports wireless activation:
  • Over the mobile network *
  • Over your organization's Wi-Fi network
Supports wired activation using:
  • BlackBerry Administration Service
  • BlackBerry Web Desktop Manager
Supports wireless activation:
  • Over the mobile network
  • Over a Wi-Fi network
Supports wired activation for BlackBerry 10 devices and BlackBerry PlayBook tablets using:
  • BlackBerry Administration Service

*Requires App or specific data plan

Console support features

Feature

BlackBerry Enterprise Server 5.0 SP4

BlackBerry Business Cloud Services

BlackBerry Enterprise Service 10 version 10.2

Administration console

Administrative roles

Limited to Microsoft Office 365 administrative roles

Self-service console for device users

Local user accounts

   

Dashboard reporting

   

Device detail reporting

   

Languages

Supports:
  • English
  • Brazilian Portuguese
  • French
  • German
  • Italian
  • Japanese
  • Spanish
Supports:
  • English
  • Brazilian Portuguese
  • French
  • German
  • Italian
  • Japanese
  • Spanish
Supports:
  • English

Security features

Feature

BlackBerry Enterprise Server 5.0 SP4

BlackBerry Business Cloud Services

BlackBerry Enterprise Service 10 version 10.2

Enhanced encryption

Supports:
  • S/MIME
  • PGP
 

Supports S/MIME on BlackBerry 10 devices and iOS devices only

Separation between personal space and work space on the device

Protection for lost and stolen devices

IT policy rules

Certificate enrollment for devices

 

Configure TCP proxy to connect to the BlackBerry Infrastructure

 

Application and browsing features

Feature

BlackBerry Enterprise Server 5.0 SP4

BlackBerry Business Cloud Services

BlackBerry Enterprise Service 10 version 10.2

Intranet browsing

 

App management

 

App installation

*

Management of device operating system updates

Supports BlackBerry 10 devices only *

*Optional applications are made available on BlackBerry World for Work on BlackBerry devices. Mandatory and optional applications are made available in Work Apps and the BES12 Client on Android devices and iOS devices.

**Ability to allow or disallow device software updates using an IT policy only.

Unified communication and collaboration features

Feature

BlackBerry Enterprise Server 5.0 SP4

BlackBerry Business Cloud Services

BlackBerry Enterprise Service 10 version 10.2

Instant messaging environments for work

Supports:
  • IBM Sametime
  • Microsoft Office Communications Server
  • Microsoft Lync Server
  • Novell GroupWise Messenger
 
Supports BlackBerry 10 devices only in the following environments:
  • IBM Sametime
  • Microsoft Office Communications Server
  • Microsoft Lync Server

BlackBerry Mobile Voice System

   
For more information, visit www.blackberry.com/go/serverdocs to read the following documents:
  • BlackBerry Enterprise Server Feature and Technical Overview
  • BlackBerry Enterprise Service 10 Product Overview