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BlackBerry Enterprise Service 10 version 10.2
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  • Universal Device Service: Administration
    • Introduction
    • Setting up administrator accounts
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        • Deactivating devices
          • Users cannot deactivate a device
          • The Work Apps icon remains on iOS device after the device is deactivated
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Home » Universal Device Service: Administration » Activating and managing devices » Managing devices » Deactivating devices

The Work Apps icon remains on iOS device after the device is deactivated

Possible cause

If a user has an iOS device that is running iOS 5 or later, a blank Work Apps icon might remain on the device after the device is deactivated.

Possible solution

The user can delete the blank Work Apps icon manually.

Last updated: 2015-02-23
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