Log files

The Universal Device Service creates log files for each Universal Device Service component and saves the log files on the computer that hosts the Universal Device Service.

You can configure the location where the log files are stored when you install the Universal Device Service. By default, the Universal Device Service saves log files in C:\Program Files (x86)\Research in Motion\BlackBerry Enterprise Service 10\Logs. Log files are organized in the following folders:
  • Audit
  • BWS
  • Comm
  • Core
  • EAS
  • Installer
  • RIM.UDS.GUI
  • Scheduler

The Installer logs files are named Setup<yyyymmdd><log_number>.log.

All other log files are saved in sub-folders that are named by date (yyyymmdd). The log files are named <server_name>_<component_identifier>_<instance>_<yyyymmdd>_log _number>.csv, where the component identifier is one of the following:
  • UCOM: Communication Module
  • UCOR: Core Module
  • USRV: Scheduler
  • BWS: BlackBerry Web Services
  • Audit: Audit log files
  • EAS: Microsoft ActiveSync gatekeeping