About preconfigured groups
The BlackBerry Device Service includes preconfigured groups and the preconfigured groups are assigned preconfigured roles. You can use the preconfigured groups in your organization's environment instead of creating new groups for administrators.
|
Preconfigured group |
Description |
|---|---|
|
Administrators |
This is a preconfigured group for administrators. The Enterprise Administrator role is assigned to this group. |
|
BES10 Self-Service users |
This is a preconfigured group for BES10 Self-Service users. A role is not assigned to this group. BES10 Self-Service allows BlackBerry device users to create an activation password and activate their devices over the wireless network. |
|
Help desk representatives |
This is a preconfigured group for administrators. The Junior Helpdesk role is assigned to this group. |