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Understanding licensing status and compliance

In the administration console, the Licensing summary tab displays the licensing status. If there are no issues, the licensing status displays an in compliance icon. If an issue requires your attention, the licensing status displays a warning icon or an error icon. The icon displayed depends on the licensing issues and, if there is more than one issue, the icon for the most critical issue is displayed (for example, if the expiration date is approaching for some licenses and you also exceed the total licenses for a license type, an error icon is displayed).

BES10 Cloud tracks the usage of licenses, including the usage for each trial and subscription license that your organization uses, and detects when licensing requirements are not met. If licensing requirements are met, BES10 Cloud is classified as in compliance. If licensing requirements are not met, BES10 Cloud is classified as out of compliance.

The following icons indicate the licensing status:

Icon	Status	Description
	In compliance	Licenses are in compliance You can activate new devices if unused licenses are available You have enough licenses to reactivate existing devices
	Warning	Licenses are in compliance, but are at risk of becoming out of compliance if action is not taken An issue will occur if it is not addressed You can activate new devices if unused licenses are available You have enough licenses to reactivate existing devices Your licenses are about to expire. You will see a warning next to the licenses which are about to expire You can continue to manage activated devices and switch devices. For a device switch, you or a user must activate the replacement device and select the replace device option on the device or in BES10 Self-Service
	Error	Licenses are out of compliance An issue has occurred and must be addressed before you can activate new devices or reactivate existing devices A license has expired. You can view expiration details in the License information section Your used licenses exceed the total licenses for any license type. You can view license usage details in the License information section You can continue to manage activated devices and switch devices. For a device switch, you or a user must activate the replacement device and select the replace device option on the device or in BES10 Self-Service

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Understanding licensing status and compliance