Best practice: Managing traffic over the wireless network during the BlackBerry Device Software update process

Control how the BlackBerry Administration Service sends BlackBerry Device Software updates to BlackBerry devices over the wireless network.

In the BlackBerry Administration Service, configure the default settings to specify how the BlackBerry Administration Service sends BlackBerry Device Software updates to BlackBerry devices or change how a specific job sends BlackBerry Device Software updates to BlackBerry devices.

• If you want to send a BlackBerry Device Software update over a WAN connection, try to send the update when the amount of traffic that occurs over the wireless network is relatively low.

Control the network connection types that the BlackBerry device can use to update the BlackBerry Device Software.

In the BlackBerry Administration Service, configure IT policy rules to control the network connection types that the BlackBerry device can use to update the BlackBerry Device Software.

• By default, BlackBerry Device Software updates are permitted on all network connection types.
• Permit BlackBerry devices to update the BlackBerry Device Software over connections other than WAN connections, for example, over Wi-Fi connections.