Customize the activation message
To provide information to help troubleshoot activation issues that a user might encounter or to make sure that the activation
message that users receive on their computers conforms to your organization's messaging policies, you can customize the default activation message.
- In the BlackBerry Administration Service, on the Devices menu, expand Wireless activations.
- Click Device activation settings.
- Click Edit activation settings.
- In the Email initialization message section, perform the following actions:
- In the Sender address field, type the email address for the administrator account.
- In the Custom activation message field, type the subject, and message.
- Click Save all.