Send an activation password to a user

  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. In the Device activation list, click Specify an activation password.
  6. In the Activation password and Confirm password fields, type an activation password. The password must not contain special characters. Some BlackBerry devices do not support special characters and do not unlock when a user types a password that contains special characters.
  7. In the Password expiration (hours) field, type the amount of time that can elapse before the activation password expires.
  8. Click Specify an activation password.
Last updated: 2012-09-17
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