Regenerate the system credentials for the BlackBerry Administration Service

The setup application generates the system credentials for the BlackBerry Administration Service during the installation process. The BlackBerry Administration Service uses the system credentials when it communicates with other BlackBerry Enterprise Server components. If you suspect that the system credentials are compromised, you can regenerate them on the database server.
Before you begin: Verify that you have database owner permissions for the BlackBerry Configuration Database.
  1. On all of the computers that host BlackBerry Administration Service instances, in the Windows Services, stop the BlackBerry Administration Service services.
  2. On the database server, on the BlackBerry Configuration Database, run the following SQL statement: DELETE from BASTraits WHERE PlugInId=8 AND TraitId=0.
  3. On a computer that hosts a BlackBerry Administration Service instance, in the Windows Services, start the BlackBerry Administration Service services.
  4. On the computers that host the remaining BlackBerry Administration Service instances, in the Windows Services, start the BlackBerry Administration Service services.
Last updated: 2012-09-17
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