Change the default event monitoring level

By default, the BlackBerry Enterprise Server Alert Tool monitors critical events only.

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Alert.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. In the SMTP host name field, type the SMTP host name of your organization's gateway in DNS format (for example, smtp.CompanyName.com).
  5. In the SMTP account name field, type the name of the SMTP account that you want to send notifications from.
  6. In the SMTP from address field, type the SMTP address that you want to send notifications and receive replies to notifications.
  7. In the Event level drop-down list, click one of the following menu items:
    • To monitor level 0 events (critical), click Critical.
    • To monitor all events up to and including level 1 (critical and error), click Error.
    • To monitor all events up to and including level 2 (critical, error, and warning), click Warning.
    • To monitor all events up to and including level 3 (critical, error, warning, and informational), click Informational.
  8. Click OK.
Last updated: 2012-09-17
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