Resolve conflicts that occur if you assign multiple BlackBerry Device Software bundles to groups and user accounts
When you apply a software configuration that includes a BlackBerry
Device Software
configuration to groups or user accounts, the BlackBerry Enterprise Server sends the BlackBerry Device Software bundle that is the highest priority on the list to the BlackBerry
devices.
To resolve conflicts, you can set priorities for the BlackBerry Device Software
bundles if more than one BlackBerry Device Software bundle in a BlackBerry Device Software
configuration applies to a BlackBerry
device.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Software > BlackBerry device software.
- Click Manage BlackBerry Device Software bundles.
- Search for the BlackBerry Device Software that you want to set the priority for.
- Click Set priority of BlackBerry Device Software bundles.
- Click the up and down arrows to move the BlackBerry Device Software bundles higher or lower in the list. Place the BlackBerry Device Software bundles that are priorities higher in the list.
- Click Save.