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Configure how BlackBerry devices authenticate to content servers

You can configure whether BlackBerry devices authenticate to content servers directly, or whether the BlackBerry MDS Connection Service authenticates to content servers on behalf of BlackBerry devices. If you configure BlackBerry devices to authenticate directly to content servers but you do not configure an authentication method for BlackBerry MDS Connection Service connections, authenticated BlackBerry devices prompt users to provide login information every 60 minutes. The BlackBerry devices prompt users only if the connection to the content server persists for more than 60 minutes.

In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.
Click MDS Connection Service.
Click Edit component.
On the HTTP tab, in the Protocol service information section, in the Authentication support enabled drop-down list, perform one of the following actions:
- If you want BlackBerry devices to authenticate to content servers directly, click No.
- If you want the BlackBerry MDS Connection Service to store authentication information and perform HTTP authentication on behalf of BlackBerry devices, click Yes.
If necessary, in the Authentication timeout field, type the length of time, in milliseconds, that you want authentication information for BlackBerry devices to remain valid on the content server. By default, the authentication timeout limit is 1 hour.
Click Save all.

After you finish: If you set Authentication support enabled to Yes, configure the BlackBerry MDS Connection Service to authenticate to content servers that use NTLM, Kerberos, LTPA, or RSA Authentication Manager on behalf of BlackBerry devices.