Verify that the BlackBerry Device Software update process completed

You can verify that users updated the BlackBerry Device Software.

  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the PIN for the user account.
  5. On the Device information page, in the Software section, verify that the version information in the Version field is correct.
Last updated: 2012-09-17
©2012 Research In Motion Limited. All Rights Reserved.