Forward email messages to a BlackBerry device when no filter rules apply

You can configure a BlackBerry Enterprise Server to deliver incoming messages to a user’s BlackBerry device when no email message filters apply to those messages.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the name of a user account.
  5. In the Messaging configuration section, click Default configuration.
  6. Click Edit user.
  7. On the Email tab, in the Email message filter rules section, click Forward email messages to the device.
  8. Click Continue to user information edit.
  9. Click Save all.