Managing wireless message reconciliation

The BlackBerry Enterprise Server synchronizes email message status changes between BlackBerry devices and the email applications on users' computers. The BlackBerry Enterprise Server reconciles message moves, deletions, and indicators for read and unread messages every 30 minutes. By default, wireless message reconciliation is turned on.

To reduce high volumes of wireless network traffic, you can instruct users to limit how often they use the Reconcile Now menu item in the message list on their BlackBerry devices.