Change how the BlackBerry Administration Service resolves conflicts during organizer data synchronization for a specific user account

  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. On the Organizer data synchronization tab, for each type of organizer data, in the Conflict resolution drop-down list, perform one of the following actions:
    • To specify that the BlackBerry Enterprise Server data overrides the BlackBerry device data, click Server Wins.
    • To specify that the BlackBerry device data overrides the BlackBerry Enterprise Server data, click Device Wins.
  8. Click Continue to user information edit.
  9. Click Save all.
Last updated: 2012-09-18
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