Specify the location that the BlackBerry Messaging Agent uses to find organizer data

You can specify the location that the BlackBerry Messaging Agent uses to find a BlackBerry user's address book or memo organizer data.

Note: If the Location - Server and Location - Relative Path fields are not populated, the BlackBerry Enterprise Server does not synchronize the user's address book and memo application to the user's BlackBerry device.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. On the Organizer data synchronization tab, in the Address book or Memos sections, in the Override the organizer data location drop-down list , select True.
  8. In the Location - Server drop-down list, select the messaging server that hosts the organizer data.
  9. In the Location - Relative Path field, type the relative path for the messaging server that hosts the organizer data.
  10. Click Continue to user information edit.
  11. Click Save all.
Last updated: 2012-09-18
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