Change the maximum file size for attachments that users can send

By default, the maximum file size of a single attachment that users can send is 3072 KB, and the maximum file size of multiple attachments that BlackBerry devices can send in a single email message is 5120 KB.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. On the Messaging tab, in the Messaging options section, perform any of the following actions:
    • To change the maximum file size for a single attachment that BlackBerry devices can send, in the Maximum single attachment upload size (KB) field, type a number that is between 1 and 3072 KB.
    • To change the maximum file size of multiple attachments that BlackBerry devices can send at one time, in the Maximum multiple attachment upload size (KB) field, type a number that is between 1 and 5120 KB that is greater than the value in the Maximum single attachment upload size (KB) field.
  5. Click Save all.
Last updated: 2012-04-03
©2012 Research In Motion Limited. All Rights Reserved.